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Shelter Nova Scotia

Full Time Case Manager at Herring Cove Apartments


Halifax, Nova Scotia, Canada .
full-time . December 1, 2025

Description

At Shelter Nova Scotia we provide places to stay and services to promote stability for marginalized individuals. You will contribute to a community without judgement with spaces and places for people to belong.
 
About the Facility
 
Herring Cove Apartments is a supported living environment for individuals who identify as male and are experiencing long term Alcohol Use Disorder and have a history of homelessness. We provide supported, affordable housing to up to 12 people in the form of shared apartments, enabling our tenants to create a sense of community.
Requirements
 
·        Successful candidate must have post-secondary experience
·        Favourable Criminal Record Check and Child Abuse Registry Check will be required
·        Must have Standard First Aid/CPR Level “C” or be willing to acquire within the first 6 months of employment.
 
Hours of Work
 
72 to 96 hours biweekly. Working 12-hour shifts on a scheduled rotation including days, nights, and weekends. Salary will be averaged to 84 hours biweekly. This is an awake position, staff are required to stay awake, alert, and vigilant at all times while on duty.
 
Salary
           $24.35 per hour (as per Collective Agreement)

Deadline to Apply
Monday, December 15th at 8:00am

Benefits
                                                                                
·        2 weeks’ vacation (84 hours)
·        8 paid personal days (96 hours)
·        Employee Assistance Program (EAP)
Upon completion of probation
·        2% RRSP Match
·        Health & Dental

Shelter Nova Scotia is committed to building a diverse and inclusive community without judgement. We value people for who they are, the uniqueness they bring and the opportunities to learn from our differences. We welcome applications from members of diverse communities.

Requirements
·        Strong knowledge of the policies, procedures, structure, mission, and mandate of Shelter Nova Scotia
·        Able to adhere to a strict policy of confidentiality, code of conduct, policies and procedures
·        Ability to remain awake, alert, and vigilant at all times while on duty
·        Excellent verbal and written communication skills
·        Excellent attention to details and organizational skills
·        Proficiency in Microsoft Applications, including: Internet Explorer, Word, Excel, Outlook
·        Child Abuse Registry check and/or Government of Canada Personnel Screening may be required depending on the facility where you will be working. 
·        Interviewing, counseling, and intervention techniques
·        Knowledge of community programs and services serving individuals experiencing homelessness or at risk of homelessness
·        Knowledge of the structure and organization of the Department of Community Services and applicable legislation and policies (Employment Support and Income assistance)
·        Ability to understand cultural differences
·        Ability to understand the dynamics of clients behavior and assess their needs and risks
·        Ability to accurately and professionally document and maintain client notes using the Homeless Individuals and Families Information System (HIFIS) database
·        Knowledge of the Housing First Approach
·        Perform First Aid and/or CPR when required
·        Perform personal care as required

Responsibilities
·        Maintain professional, ethical boundaries at all times
·        Maintain positive working relations with government and community agencies
·        Represent Shelter Nova Scotia in the community in an appropriate and responsible manner
·        Adhere to Health, Fire, and other standards, as required by applicable legislations
·        Maintain the rights and security of the tenants, staff, and community
·        Not disclose information contained within documentation with any tenant or unauthorized individual
·        Not establish solitary confidentiality with the tenants
·        Maintain the daily operations of the facility
·        Receive and direct the proper storage of deliveries
·        Ensure that the facility and grounds are maintained at an acceptable level of cleanliness and report required repair as recognized. 
·        Daily cleaning and minor maintaining of facility, bedding setup, laundry, garbage removal and recycling, assist tenants with unit cleaning
·        Maintain accurate and up to date HIFIS database according to guidelines provided
·        Activate and de-activate the alarm as required
·        Conduct appropriate Facility Checks, and confirm count as per Shelter Nova Scotia policy
·        Participate in safety calls procedures as instructed by Shelter Nova Scotia policy
·        Maintain an accurate filing system
·        Complete detailed shift briefings (to include updates on all tenants and facility activities) as required by Shelter Nova Scotia policies
·        Enter notes into HIFIS
·        Assist with meal preparation, as required
·        Conduct wake ups as required
·        Assist with medication as per policies of Shelter Nova Scotia
·        Maintain required documentation on individual tenants
·        Attend all staff meetings
·        Contact and follow direction of the Shelter Nova Scotia on-call personnel as required
·        Follow direction and perform other duties as required or deemed necessary by the House Manager or Director of Housing
·        Participate in the On Call Rotation as required
·        Knowledge of the Residential Tenancy Act
·        Complete move ins as necessary
·        Complete full SPDAT’s with incoming tenants, upload or paste to HIFIS and submit any reports as specified
·        Assist tenant with the development of daily life skills and provision of overall program information
·        Ensure Confidentiality is respected at all times, and particularly in relation to program participants
·        Facilitate skills building with tenants
·        Develop new and strengthen existing relationships with partnering organizations that offer employment and support programs. Refer tenants as appropriate.
·        Develop and monitor case plans with tenants
·        Manage crisis situations that may arise within the facility


Hours of Work
               72 to 96 hours biweekly working 12 hour shifts on a scheduled rotation including days, nights and weekends. Salary will be averaged to 84 hours biweekly

Salary
               $24.35 per hour.


Compensation

$24.35 per hour

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